No return policy
LEKKER KISS LLC No Return Policy
Effective Date: 05/01/2024
At LEKKER KISS LLC, we prioritize the health and safety of our customers. Due to the personal and intimate nature of our products, we have a strict No Return Policy. Please read this policy carefully before making a purchase.
1. General Policy
- No Returns or Exchanges All sales are We do not accept returns or exchanges on any products, including but not limited to personal massagers, lingerie, and oils.
- Hygiene and Safety Due to hygiene and safety concerns, once a product has left our warehouse, it cannot be returned or This policy ensures that all our customers receive products that are new and unused.
2. Damaged or Defective Products
- Inspection upon Delivery Please inspect your order upon If you receive a defective or damaged item, contact us immediately.
- Reporting Issues To report a damaged or defective product, please contact our customer service team at info@lekkerkiss.com within 48 hours of receiving your order. Include your order number, a description of the issue, and photos of the damaged or defective product.
- Resolution If a product is deemed defective or damaged upon arrival, we will work with you to resolve the issue, which may include providing a replacement or issuing a store credit at our discretion.
3. Incorrect Orders
- Reporting Incorrect Orders If you receive an incorrect item, please contact us at info@lekkerkiss.com within 48 hours of receiving your Provide your order number and details of the incorrect item received.
- Resolution We will investigate the issue and, if it is confirmed that the incorrect item was sent, we will provide instructions on how to proceed, which may include sending the correct item or issuing a store credit.
4. Non-Returnable Items
- Personal Massagers Due to their intimate nature, personal massagers cannot be returned or exchanged under any circumstances.
- Lingerie All lingerie items are final sale and cannot be returned or exchanged for hygiene
- Oils and Lubricants Oils, lubricants, and other consumable products are non-returnable once opened or used.
5. Contact Us
LEKKER KISS LLC
General Phone: 7634530743
Direct Phone: 763 412 1996
Fax: 763 292 5653
If you have any questions or concerns about our No Return Policy, please contact our customer service team:
6. Policy Updates
LEKKER KISS LLC reserves the right to update or modify this No Return Policy at any time. Any changes will be effective immediately upon posting of the revised policy on our website. We encourage you to review this policy periodically to stay informed of any updates.